Privacy Policy

Entity Name: Royal Insurance Corporation of Bhutan Limited (RICBL)

Effective Date: September 30, 2024

1. Introduction

This privacy policy applies to the MyRICB app, available on Google Play. We value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, share, and protect your data.

2. Information We Collect

We may collect the following types of personal and sensitive user data:

• Personal Information: Name, Email Address, Phone Number, Policy Details.
• Device Information: Device ID, Operating System, Device Model.
• Usage Data: Interactions with the app, Preferences, Login Information.
• Location Data (if applicable): Precise or approximate location.

3. How We Use Your Information

We use the collected information for:

• Providing and improving our services.
• Personalizing your user experience.
• Communicating with you regarding updates, services, and important information.
• Analyzing app usage to enhance features and performance.

4. Sharing Your Information

We do not sell your personal information to third parties. We may share your data in the following situations:

• Service Providers: We may share data with third-party service providers who assist us in operating the app and delivering our services.
• Legal Requirements: We may disclose data to comply with legal obligations.

5. Data Security

We take appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. This includes using encryption and secure servers.

6. Data Retention and Deletion

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy. If you wish to delete your personal information, you can contact us at ricb.app@gmail.com, and we will comply with applicable legal requirements.

7. Contact Us

If you have any questions about this privacy policy or need further information, please contact us at:

• Email: ricb.app@gmail.com

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by updating the effective date at the top of this policy.